Rental terms and conditions

The chalet sleeps up to 8 adults, or 10 people when children complete the group (at most 6 adults if you are 10, i.e. 4 children). Infants included, unless agreed in writing with the owner.

Check-in from 16:00, check-out by 10:00. Other times may be agreed with the owner depending on the schedule.

Your booking becomes firm upon payment of a deposit (acompte) of 30% of the total. This deposit is binding on both parties.

The balance is due 30 days before arrival.

End-of-stay cleaning is not included: the chalet is returned tidy and clean, or the cleaning option is booked with your stay.

A security deposit of €1500 is required for the stay. It is returned within 15 days of departure, less any damage recorded at the check-out inspection.

• Cancellation more than 60 days before arrival: 100% of sums paid refunded.
• Cancellation more than 30 days before arrival: 50% of sums paid refunded.
• Thereafter: no refund.

In the event of force majeure making the stay impossible, the parties will arrange a postponement or a refund.

• Non-smoking accommodation : Please do not smoke indoors. Outdoors, it is forbidden to throw your cigarette butts onto the street, in the garden, on the terrace, or onto a neighbouring plot. Only use the ashtrays provided (1 on the terrace, and 1 on the small front steps leading directly to the first-floor living area. Please return them to us upside down upon arrival so they do not fill with rainwater in your absence) and empty them into an outdoor bin upon departure to avoid ash scattering. Be considerate and respectful of the property. Above all, never discard lit cigarette butts anywhere, as there is a risk of fire... (recent events in the area).
• Ski boots : Remove boots at the entrance.
• Check-out condition : Please leave the property tidy, dishes clean and bins out. Final cleaning is taken care of by us.
• Stove & fireplace : Use only the firewood provided, never leave a fire unattended, and empty cooled ashes into the dedicated container.
• No parties : Parties and events are not allowed without the owner's written consent.
• Waste sorting : Please sort your waste and take out the bins to the indicated area before departure.
• Smoking outside : Please smoke only in the two designated areas: the ground-floor balcony-terrace (caution, it overlooks the garden by 2 metres) and the natural terrace on the right side of the house (when facing the house from the lane). An ashtray is provided at each location. Dropping cigarette butts on the ground is strictly prohibited anywhere: garden, meadow, lane. In the lane: never in the evening (voices carry in the hamlet), possible during the day provided no butts are left behind.
• Noise & respect for neighbours : We live in the heart of a hamlet: noise carries, especially with windows open, on the balcony or doorstep. After 10 pm, no loud music or noise; close windows if the evening continues indoors, keep voices low outside, and maintain discretion until 8 am. No parties or outdoor sound systems.
• Pets : Pets are not permitted inside the chalet, thank you for your understanding.
• Energy & water : Water and heating are precious in the mountains: please lower the heating and switch off lights when leaving.
• Breakage & damage : Please report any breakage or malfunction during your stay: it is usually of no consequence.
• Do not move the furniture : Please leave all furniture in its original position: beds, sofas, armchairs, chairs, tables and equipment must not be moved. Only small appliances designed for use (raclette or fondue machines, kitchen utensils) may be moved and must be put away after use.
• Housekeeping & cleaning during your stay : During your stay, no deep cleaning is strictly necessary, but a few simple rules will help preserve the predominantly wooden interiors: 1. Keep outdoor gear off the upper floor. Use the mountain room on the ground floor (the multi-purpose entrance) and, above all, the decking area for ski boots and walking shoes. The pellet stove automatically ignites around 5:00 PM each winter evening to dry gear and the house (never cover it). Use the chairs at the table to hang damp items, and the wheeled wardrobe to hang trousers near the stove—but never closer than 60 cm! 2. Maintain clean dishes daily. Use the dishwasher for upstairs crockery, but wash breakfast or children’s snack items in the ground-floor sink (recommended due to the tiled flooring; the upstairs parquet—sometimes with gaps—does not tolerate spills well). Carrying full or dirty dishes between floors is risky due to the wooden floors—please use dishes where they are used. 3. Keep all wooden surfaces dry to prevent natural wood from absorbing moisture, swelling, warping, or developing unsightly water rings. 4. The upstairs bathroom and WC near the kitchen are best used by careful adults or older children, as the solid oak parquet flooring—sometimes with gaps—cannot withstand water splashes (except for a few drops on the bath mat, which should be wiped after use). 5. Please minimise moving dishes or liquids outside the kitchen/dining area. Avoid taking any food or liquids into the bedrooms. For meals on the terrace or balcony, we recommend exiting via the exterior or, if weather prevents it, using the stairs with care. At the end of your stay, we kindly ask you to: - Wash all dishes thoroughly - Ensure the dishwasher is running and finishes no later than midday on your departure day, so our concierge can empty it before the next guests arrive - Vacuum all floors (one vacuum per floor) - Wipe kitchen worktops, sink areas, and the sinks themselves with a sponge, and clean the ovens, microwave, hobs, coffee makers, and kettles - Clean and disinfect the toilets (brush, flush twice), and ensure bathtubs and washbasins are spotless (wipe washbasins with a sponge to remove toothpaste or shaving foam) - Finally, mop the upstairs kitchen/dining parquet with hot water only (no cleaning products) If these tasks are kept up during your stay, they’ll take just 30 minutes at the end—leaving the chalet as clean and healthy as you found it, especially protecting the woodwork, which—as you now know—does not tolerate water well. Thank you in advance for your care and understanding!

• Use of the wood stove and pellet stove: The tenant undertakes to use only the fuels provided (dry logs for the wood stove, certified pellets for the pellet stove) and to follow the lighting and maintenance instructions displayed near the appliances. Any malfunction caused by improper use will be at their expense.

• Winter access and mandatory equipment: During the snowy season (December to March), access to the chalet requires winter tyres or snow chains, which are mandatory for parking on the steep communal road. The tenant acknowledges this requirement and agrees to use them under their own responsibility.

• Local selective waste collection: The tenant agrees to comply with the waste sorting rules in place in Chambéranger (instructions displayed in the bin area), including separating packaging, glass and household waste, failing which they will be liable for the cost of restoring the area to its original condition.

• Ski and equipment storage: The storage room adjacent to the chalet is reserved for storing skis, boots and mountain equipment. Any personal items stored there are at the tenant’s own risk, and the owner accepts no liability for theft or damage.

Guests must hold third-party liability holiday insurance (villégiature) for the duration of the stay (usually included in home insurance policies).

The contract is governed by French law. In the event of a dispute, the parties will first seek an amicable solution; guests may use a consumer mediation service free of charge.

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